Goknur Arzu AkyuzGuner Gursoy2024-07-092024-07-0920189781522522553978152252256010.4018/978-1-5225-2255-3.ch459https://acikarsiv.thk.edu.tr/handle/123456789/1625<jats:p>Collaboration is one of the key themes defining the competitive advantage of supply chains (SCs). In web-based global business arena witnessing Industry 4.0, collaboration across SC partners has to be smart, innovative and socially responsible to form value-creating networks. After exploring various concepts related with SC collaboration, this chapter proposes a conceptual maturity model for SC collaboration in increasing levels of integrity and collaboration scope. The model is unique in: establishing a standardized conceptual base; providing a systematic, process-oriented holistic view for multi-partner SC maturity; offering precise mapping of SC processes onto stages with full process coverage; extending CPFR model; defining maturity stages for advanced, strategic collaboration types (like collaborative performance and risk management, collaborative systems assurance and development, collaborative innovation); explicitly incorporating smartness, innovation and social responsibility concepts; and treating relatively recent terminology such as “virtual networks” and “coalescence”.</jats:p>book-chapter